Canadians Frustrated by Tip Prompts on Card Machines: A National Concern
In a new national poll, over half of Canadians express irritation with the revolving door of pre-set tip suggestions popping up on debit and credit card machines. This growing frustration highlights a shift in the public’s relationship with tipping culture, particularly in fast-paced environments like coffee shops and fast-food outlets.
While tipping remains a well-accepted norm in traditional sit-down restaurants, many customers feel undue pressure when prompted for tips in more casual settings. The expectation to tip for a quick transaction, often devoid of significant personal service, has led to a sense of annoyance rather than appreciation among consumers.
Industry leaders shed light on this phenomenon, coining it “tip creep.” They argue that this trend is influenced more by credit card companies than by the establishments themselves. As payment technology evolves, the automatic suggestion for gratuities is increasingly seen as an imposition rather than a genuine reflection of service quality.
Researchers consistently point out that most Canadians want their tipping habits to align with the quality of service received, not an automated prompt on a screen. This disconnect between consumer expectations and the mechanisms of prompting highlights a broader societal debate about tipping practices and their implications in a changing economy.
As Canadians grapple with the complexities of modern tipping culture, the call for a more measured and contextual approach to gratuities grows louder. The question remains: how can the tipping system evolve to better serve both customers and service providers amidst rising frustrations?
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Video “Canadians frustrated by tip prompts on card machines: poll” was uploaded on 05/25/2025 to Youtube Channel Global News
How about paying their workers enough so they don’t require tips what a novel idea that would be
Or you can just not tip if you dont want to, theres also a custom option lol people just love to complain for no reason acting like there is a gun to there heads telling them to select only those percentages
I often skip the tip option especially at coffee shops where I’m walking in, ordering, picking up, walking out.
We eat in a sit down restaurant less often now because of the increased prices plus tip. We also don’t pay tips on meals or coffee that we pick up – if you don’t have to clean a table for me, you’re not getting a tip.
My wife and I just stopped going to restaurants and bars. With atrocious prices and high tip demands the restaurants will be to blame for their own demise.
These rates are literally tipping the scales
My taco bell close to where I live has the audacity to pre program tip on their POS machine. Same with a Chinese restaurant around that I only pick up my food and never sit to eat. To be honest these tipping trends are some of the reason I don't go out to eat, I rather pick up my food and eat at home comfortably without being put on the spot to tip.
Agreed.
Some of the restaurants here (Canada) pay a higher wage than what I make, they should be tipping ME to keep me coming back, like "hey, you've been a fantastic customer, thanks for eating at xyz, here's 15% off your meal, oh wait, you cleaned your stuff up to make it easier on the bussers, how about 25% off". I'd most likely let the server keep whatever that 25% worked out to be.
tipping should be banned
Just say no lol 😂 cowards.
I never tip more than 10%. Ever. If there is no such option and no way to enter that option, I leave none at all. Servers in Canada are paid at least minimum wage, $17 per hour unlike those in the US who may be paid as little as $3 an hour. Why should a restaurant worker get more than any other retail worker who does not get tips? It’s unnecessary in Canada.
I've been actively avoiding places where they ask for tips. Tip is for excellent service, not just regular service.
You order food in fast food, they want tip? Waiter takes forever to come and serve and expect a tip?
Therapists advocating to be elevated to "medical services" asking for tips? which doctor asks for tips?
Delivery services, from weekly orders to take-out these days. Unless there is snow and it is hard to drive (a well deserved tip in this case), paying delivery fee AND tip is a big no.
At one point it was 10%, 13% and 15% now most machines I've seen recently are set to 15%, 20% and 25%. Insane.
Im annoyed that Im expected to tip on the GST amount. Why? In BC the suggested tip amount is calculated on the food drink order and not on the 13% tax amount. I now have a policy if I stand at a counter to order and pick up my food then no tip.
Why be a server if you don't make enough
There should be no tax in tips. Only Trump is looking out for his people. Carney looks out for his own companies and friends
I only pay cash that way I determine how much tip I pay out if any
As a restaurant manager it is a lie that the restaurants don’t choose the tip prompts. We do
Getting comfortable pressing zero😂😂😂
Default tip amounts are CHOSEN by the restaurant when the payment machines are set up.
Self check out at Costco asked for a tip
“Would you like to round up you total to help with….” This also bothers me.
I loved Japan! Tips are an insult there. Over here in Canada it seems employers don't pay well because they claim their staff gets enough money from TIPs. But then the staff needs more in TIPS because employer doesn't pay enough. This is a terrible catch-22 system that only gets worse. So screw tip culture. It's a lose-lose for everyone except for the greedy employers. Even the tax-man loses out too.
Terrible system and this was NOT what tips were originally meant for!
I only pay when I get service, pay for pickup or a drive through seems unfair. Yes they need money but let’s get real.
Servers probably make more than the people tipping them lol
I got mad when the auto lowest went from 15% to 18%