How ‘Buy Now, Pay Later’ Makes Billions From ‘Free’ Loans
In the world of consumer finance, a revolution is quietly reshaping how we shop and pay for goods. Buy Now, Pay Later (BNPL) services provided by companies like Affirm, Afterpay, and Klarna have surged in popularity, particularly among those seeking alternatives to traditional credit cards. According to a recent report by the Consumer Financial Protection Bureau (CFPB), more than two-thirds of BNPL loans are issued to borrowers with lower credit scores, revealing both significant consumer opportunities and mounting risks.
This trend is striking, especially given the economic uncertainties consumers face today. Since 2019, BNPL transaction volumes have skyrocketed, multiplying twenty-fold as cash-strapped shoppers look for flexible payment options. But beneath the surface of these seemingly ‘free’ loans lies a complex web of business strategies, risks, and regulatory questions.
Understanding Revenue Models
A key question arises: how do BNPL companies make money? At its core, the business model hinges on merchant partnerships. Retailers recognize that integrating BNPL options can increase conversion rates and average order values, making it an attractive avenue for driving sales. In return, BNPL providers collect a fee from merchants—typically a percentage of each transaction—which can often translate into billions over time.
In addition to merchant fees, these companies may also charge late fees to consumers who miss payments, creating an additional revenue stream that raises ethical questions about the potential for consumer exploitation. As the BNPL market expands, so do concerns regarding transparency in lending practices, particularly for borrowers with weaker credit histories.
Navigating Growth and Opportunities
During the WSJ’s investigation, both Affirm and Afterpay discussed their strategies for leveraging partnerships with a variety of merchants, from small businesses to large corporations. The growth trajectory appears unimpeded despite economic fluctuations, driven by an evolving consumer base that increasingly seeks flexible payment models. However, this rapid expansion carries inherent risks for both lenders and borrowers alike.
Mitigating Risks
As BNPL services become more ubiquitous, risks—particularly those related to default and consumer debt—are growing increasingly prominent. Critics highlight that many users may underestimate the cumulative effect of multiple BNPL loans, potentially leading to financial strain. Moreover, the lack of rigorous credit checks for many applicants poses additional concerns for the sustainability of this payment model.
The CFPB’s findings indicate a need for regulatory scrutiny as the BNPL industry continues to evolve. Consumer credit reports and emerging regulations may reshape how these companies operate in the future, ensuring that both lenders and borrowers are adequately protected.
Looking Ahead
As we delve into the economics of this burgeoning sector, it becomes evident that the BNPL model is not merely a passing trend but rather a significant shift in consumer behavior and financial services. With WSJ’s comprehensive analysis, viewers are invited to explore the intricacies of how these companies navigate profit-making amid increasing scrutiny and potential regulatory changes.
In this timely exploration, "How ‘Buy Now, Pay Later’ Makes Billions From ‘Free’ Loans” sheds light on a crucial aspect of the modern economy, offering insights that are essential for both consumers and stakeholders alike. Whether as a tool for convenience or a source of concern, BNPL’s impact on the financial landscape is undeniable and warrants close attention in the years to come.
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Video “How ‘Buy Now, Pay Later’ Makes Billions From ‘Free’ Loans | WSJ The Economics Of” was uploaded on 08/11/2025 to Youtube Channel The Wall Street Journal
taking out loan for burrito is crazy
There is a saying out there… "Buy Now, Pay Never".
ill refinance my mortgage for handmade pan pizza from Dominioes
ill never forgive my grandfather for taking out a klarna loan agasint our college fund for a bowl of chipotle
It’s literally a loan lol.
This is end stage capitalism
BNPL is simply unsustainable and I'm just not seeing anyone explain how these schemes make any sense. All I see are hype-men and talking heads giving surface level talks about this as if they woke up one day and did an hour or so of reading, then showed up on this WSJ video to give a book report.
BNPL previously didn't contribute to your credit history so if you can't secure a credit card, then you would at least have a limited line of credit – but with the changes to the reporting of these schemes, users will now get knocked for late payments and still not have the benefit of building credit history.
Instead of using a 30 day grace period on a credit card to pay the full amount and not accrue interest, people are opting to pay over 3-4 months instead but with zero of the benefits of a CC – no cash back, no points, no rewards, no established credit history.
Then lets talk about how Klarna lost $92 million in Q1 2025 – how in the world are they supposed to actually become a long term profitable company if their means of generating actual profit are slim?
Merchant fees? There is competition from other BNPL companies so you can't get that greedy here, there is only so much conversion rates that a vendor will see that makes it worth tolerating higher fees.
Late fees? Cool, except if they're late enough and often enough, you're holding the bag for a bad loan and now you have to warehouse it on the books? Or sell it off for a huge discount?
Banking services? Not offered in all markets.
Shopping app revenue? Affiliate commissions are the only golden nugget here, but again, what good are these commissions of the loans themselves are potentially F?
A company like Klarna has a customer base that probably would be the first set of people who will default on their loans in an economic downturn, so who is going to be left holding the bag?
Totally unrelated; Las Vegas experienced a decline in the number of visitors year-over-year. The city built for opulence is a canary in the coal mine and their airport looks mighty empty.
They are profiting from us being BROKE. The system will only keep working if we are KEPT BROKE.
That end of scene where the COO of Affirm says, "Nothing would make our team happier than if we could see the death of revolving credit in the United States" is just so ironic, considering that BNPL is just another provider of revolving credit in a long line of debt issuers, thinking they are somehow special.
Should be “Borrow now, pay later”.
dont do it… it's worse of then CC… convinent today will be inconvinent tomorrow…
only ever done it once or twice – and only when in a position where i have more than enough to buy something all at once, but it would just be nicer to spread things out over the next couple pay checks, as to not feel the blow so much
– at no point would i ever buy something with the mindset that 'i will have the money by the time the payment is due'
nothing. ever.
Affirm is cool but Klarna is insane and so is doordash for pulling that, no one should have debt owed on burritos. catering (party size etc) sure, large grocery sure, but not single meal size stuff. if Klarnas Doordash purchases improved credit score i'd think maybe it was okay but to my understanding none of their small orders do, so you are just putting yourself in debt for expensive food you don't need.
Literally just spelling debt with different letters
if they are charging interest then im not signing up lol simple as that. yall look goofy out here doing afterpay or whatever for every single purchase. these buy now pay later options should only be for large purchases where it is hard for an average person to pay the full amount up front. like an appliance or a vacation perhaps
You guys in the United States are so behind. In Chile, we've had installment payments, even 12 monthly, interest-free payments, since 1981, and we can also transfer money from one bank to another in just one second—yes, one second.
your data about bnpl market share in USA is a joke, seriously😂😂😂
At some level, “BNPL vs credit card” is a play on semantics. BNPL has always existed as deferred payment, on-the-tab, or issued credit as an arrangement between producer/supplier/retailer and customer (which didn’t necessarily always involve things like interest). The new developments along the way are the pace, reach, and structuring of these arrangements, alongside increasing profit maximization motive and opportunities to expand consumption. The first credit cards came out around the 1950s, but widespread popularized around the 1970s.
The moment these digital BNPL services start charging interest and fees, would they effectively start to become indistinguishable from traditional credit cards? Unless they offer more flexible and transparent terms and functionality to customers? Although it remains to be seen if/how they will intersect with and impact credit scoring? Just thinking aloud.
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If you need to buy now pay later on a chipotle bowl, I think you’ve got larger issues in your life.
It's just revolving credit with a term longer than 1 month… when it became clear people couldn't pay in a 1 month window
BNPL is a sure fire way to know someone is terrible with their money.
They're so proud of the fact that people are desperate
I would not use Pay Later if I didn’t get denied on Credit card. Yet, here we are
These people need to work on that career ladder if they are going to be this financially irresponsible.
TRUMP SEEMS TO IGNORE THE TEACHINGS OF SCRIPTURE BY THREATENING TO FORCIBLY REMOVE THE HOMELESS FROM WASHINGTON. THE BIBLE, IN ISAIAH 58:10, SAYS: IF YOU OFFER YOUR SOUL TO THE HUNGRY AND SATISFY THE AFFLICTED SOUL, THEN YOUR LIGHT WILL RISE IN THE DARKNESS, AND YOUR NIGHT WILL BECOME LIKE NOON.
forget Klarna a burrito bowl for $41 should be enough to make a video
Yup
One day soon enough we'll securitize BNPL payments…
Yet more empirical proof that most people are financially illiterate.
Affirm's CEO Michael Linford is a parasite and has absolutely no integrity. Pure greed. People who can't afford to pay for these purchases shouldn't be making them.
BNPL will drive cost up for businesses (charges 5% compare to credit card 1-2%) which they have to eventually pass onto consumer in the markup. End result BNPL profits from it and consumer loses.
i was using it but stopped after they stopped letting me charge my credit card to buy now pay later. i was basically earning double points on 0% apr lol
Anybody who pays $41 dollars for a burrito dinner deserves to be poor.
Bunch of loan sharks
All this really reads as to me is it's a new credit card. It isnt replacing cards, merely competition with the credit card big names by being more affordable. Yeah paying 4 installments for a cheap purchase is ridiculous, im not saying it isnt, but just like payday loans, when you dont have enough money to pay now, you're more willing to pay later whenever you can
I dont think people are “switching” to klarna after paying off their credit card in full. This is clearly for people who are maxed out on all their credit cards
I've never seen such a bigger recession indicator than 25% of afrim users, pay later on groceries!
That TD Cowen dude is dumb. Why would the payment provider have to waste time wondering if consumers are "experiencing more stress or not" (at 4:33). The onus is on the consumer to manage their finances. Inherently, the BNPL model is amazing. It offers interest-free mini loans to help smooth out consumption. Poor financial management is the problem, as is in the case of people with large credit card debts.
Whats stopping credit card companies from doing the exact same thing?
Poor people with poor finance 😂
these BNPL companies can be out of business with Visa or Mastercard just offering the same services and crushing them like the cockroaches they are… feels pretty predatory by these companies,…. old age wisdom – if you can't afford to buy a TV or a Hamburger without BNPL then you should probably not purchase the item…
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Banks hate ‘buy now, pay later’—and may penalize its users: https://on.wsj.com/3HlkAd2