With the rise of online shopping and the dominance of big-box retailers, it may seem surprising that a small-town shoe store in Buffalo Center, Iowa has managed to attract an international following. But that’s exactly what has happened at this fourth-generation family-owned business.
While many businesses rely heavily on their online presence to reach customers far and wide, this shoe store has managed to build a loyal following without even having a website. Instead, they have relied on word-of-mouth recommendations, social media buzz, and the reputation they have built over generations of serving their local community.
Despite their lack of an online presence, the owners of the shoe store have found a way to connect with customers from all over the world. Whether it’s through personalized customer service, unique and hard-to-find shoe styles, or simply the charm of a small-town business, people have taken notice and the store has gained a dedicated following.
In a world where everything seems to be moving online, it’s refreshing to see a business thriving without relying on a website. The success of this small-town shoe store serves as a reminder that sometimes, old-fashioned customer service and word-of-mouth marketing can still go a long way in building a loyal customer base.
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Video “Small-town Iowa shoe store without website gains international following” was uploaded on 11/29/2024 to Youtube Channel NBC News
It's good to see that they have a new generation willing to take on the reins of the business. Too many family shops disappear because there's no one to take over.
Happy to see this – VERY happy
I wish we still had a shoemaker here. I can remember the smell of the shop. God Bless!!
Good. Right to repair makes it illegal to repair your tractor or mac. At least we still have the freedom to repair shoes. America.