Big home warranty company receives thousands of consumer complaints

A flood of consumer complaints has been directed towards popular home warranty company American Home Shield, with thousands of dissatisfied customers taking their grievances to the Better Business Bureau. The company, which promises to cover repair and replacement costs for home appliances and systems, has come under fire for allegedly failing to deliver on its promises.

Customers have reported issues with getting claims approved, lengthy wait times for service, and subpar workmanship on repairs. Many have expressed frustration over feeling like they are not receiving the level of service they were promised when signing up for a home warranty plan with American Home Shield.

The Better Business Bureau has received a significant number of complaints against the company, raising concerns about its business practices and customer satisfaction levels. Despite American Home Shield’s reputation as a leading provider of home warranties, these complaints suggest that some customers are feeling let down by the company’s services.

As consumers continue to voice their dissatisfaction with American Home Shield, it remains to be seen how the company will address these concerns and improve its customer service moving forward. In the meantime, potential customers may want to carefully consider their options before signing up for a home warranty plan with this company.