A B.C. woman was left in disbelief after discovering that someone had taken out a $260,000 mortgage in her name without her permission. Hailey Leo, a resident of Langley, B.C., was shocked to find out that her personal information had been altered, with her address changed to Fort Saskatchewan, Alberta, and three new phone numbers added to her account. Despite being unaware of these changes, Leo received no notification or warning from her bank, CIBC.
Upon discovering the unauthorized mortgage, Leo immediately contacted CIBC, who then connected her to their fraud department. In response to the fraudulent activity, the bank froze her account to prevent any further unauthorized transactions. This incident has raised concerns about the security measures in place to protect customers from identity theft and fraudulent schemes.
This alarming situation serves as a reminder for individuals to regularly monitor their financial accounts and personal information for any suspicious activity. It also highlights the importance of being vigilant and proactive in safeguarding personal data from cybercriminals and scammers. As investigations continue into this case, it is crucial for financial institutions to review and enhance their security protocols to prevent similar incidents from occurring in the future.
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Video “CIBC customer shocked after someone takes out $260K mortgage without warning” was uploaded on 03/06/2025 to Youtube Channel Global News