the psychology behind social media’s angriest posts

“Rage bait” has been named the word of the year by the Oxford University Press. It means social media content that is designed to create a strong and negative reaction.

Posting content intended to antagonise people may not seem like a wise strategy for a social media influencer. But people who post content on social media can make more money if their channel has a high level of engagements – regardless of how positively people are responding.

In addition, social media platforms use algorithms that tailor the content we see to what we are likely to engage with. This doesn’t necessarily mean content that will make us happy – the algorithm will learn from any engagement that we have with the content, including angry comments we might post in response.

But there are things you can do to help control your reaction to this kind of content. First though, you need to understand why rage bait is so effective.

Provocative posts can result in a higher number of clicks, shares and comments. This may be a result of a negativity bias, where negative emotions such as anger spread more quickly and more intensely through social networks.

In evolutionary terms, it is more important for us to pay attention to a situation that has caused anger to our group than a situation that has created happiness. Anger suggests that action needs to be taken to resolve an issue, whereas happiness suggests that everything is OK.

Although social media technologies are relatively new, the ways in which we understand and navigate our world are not. We are primed to look for social information, which includes anything that indicates a difference of opinion or possible threat within our social groups.

In the past, the groups we belonged to were typically local to where we lived – our friends, neighbours and colleagues. But the growth of social media means that we can now connect with people from all around the world. That means there are far more groups we can be part of and, in turn, routes through which anger can reach us.

Research has found that people can be quick to align their views with others on anything that prompts a negative emotion, which provides another evolutionary benefit by providing safety in numbers from a potential threat. In this case the person posting the rage bait content takes on the role of the pantomime villain who the audience unites against to boo at.

The other problem is we can post content or comments and immediately get a reply, non-stop 24 hours a day. Typically, we used to have some breaks from anything, or anyone, that caused us a feeling of rage. This would give us an opportunity to calm down and reflect on what had happened, but with the ubiquity of social media it can feel like we no longer have that escape.

Coping with rage bait

An awareness of the motivations behind these posts is a good place to start. There are of course people who post negative content who genuinely believe in what they are posting. But knowing that many of these posts are posted solely to drive engagement helps us reclaim our power over those interactions.

A 2020 study showed that giving people an understanding of manipulation strategies used in the media empowered them to resist these techniques.

Think of the person posting the content as being an actor who is playing a character, and whose actions are driven more by a desire for fame – whether that means being famous or infamous – rather than personal beliefs.

The more that we avoid engaging with any content that induces rage in us the less it will be presented to us. Unlike traditional broadcast media such as TV, we do not need to be a passive audience to social media. Instead we can influence and shape social media through both what we choose to engage with, or not engage with.

Hope instead of rage

Despite the speed and strength with which anger can spread through social media through rage bait, there is emerging research which suggests people can be nudged into reflecting on media content designed to provoke anger before they respond. This can dilute the influence of rage bait.

One benefit of social media as compared to offline interactions is that social media is, by its nature, publicly visible. This means that researchers can more easily understand what is happening on these platforms, including how rage bait is being used to drive engagements.

It can also help us better understand how to help people take control over social media content that we are exposed to, so that we can benefit from the positive aspects of these technologies without being drawn into negative content posted solely for profit.